Privacy policy
This policy explains how data is handled when you use the contact ticket or live chat. The site does not publish its owner’s personal profile or private contact details.
Last updated: 16 September 2026
1. Information you provide
When you submit a ticket, we process the name, email address, mobile number, subject, and message you enter. Do not send passwords, secrets, health or financial data, or other sensitive information that is not required for your request.
2. Why the information is used
The information is used to receive your request, confirm that it comes from a genuine user, respond to you, protect the channel from abuse and automation, and retain correspondence where there is a legitimate need.
3. Service providers
The ticket form may use Cloudflare Turnstile as an additional bot check and uses a private mail service for delivery. The tawk.to chat is loaded only after your explicit consent; once enabled, tawk.to may process network address, device type, approximate location, the current page, chat content, and information you voluntarily provide under its policies.
4. Cookies and local storage
Security and chat providers may use cookies or local storage needed for verification and session operation. We do not use this site to create device fingerprints or sell behavioural profiles, and live chat is not loaded before consent.
5. Sharing and sale
Contact-request information is not sold or published. It may be processed only by providers required to operate security, mail delivery, and chat, or where disclosure is required by law.
6. Retention
Contact correspondence is retained only as needed for response, follow-up, security, and legitimate records, then deleted or minimised when no longer required, subject to provider backup cycles and retention practices.
7. Security
We use HTTPS, origin checks, request limits, field validation, Turnstile, and administrative access controls. No transmission or storage method is guaranteed to be completely secure, so sensitive information must not be sent through the form or chat.
8. Your choices and requests
You may decline live chat and use the ticket only. You may also request access to, correction of, or deletion of your correspondence where permitted by applicable requirements by submitting a new ticket with enough information to verify the request, without attaching secrets.
9. International processing
Security, mail, and chat providers may process information in countries other than yours. By using the selected service, you acknowledge that such processing may occur under the provider’s applicable safeguards and policies.
10. Children and policy changes
The channel is not directed to children and does not ask them to submit information. This policy may be updated when the service or applicable requirements change; the latest revision date appears above.